When it’s time for a new overhead garage door for your home, you want the best. This important investment in your property shouldn’t be left up to amateurs, fly-by-night companies, or scam artists. Neighborhood Garage Door Services of El Paso, TX wants to be your #1 choice for garage door repairs and installations. But even more importantly, we want you to have the best possible experience getting your new door. So, whether you go with us or not, make sure the professional garage door company of choice has the following qualities.
Insured
As careful as well-trained technicians are, accidents can still happen. That’s why it’s important for companies to be well-insured. Ask any potential company for a copy of their certificate of insurance to make sure they have both employee and business insurance. If they resist, tell you it’s not necessary, or ask you to trust them, it’s a red flag. You don’t want to work with a company that isn’t up front about their insurance status.
Licensed & Certified
In addition to insurance information, you want to see their licensing and certifications. Each locality has its own legal requirements for licensing garage door repair companies. They should be able to easily provide this information for you.
In addition to the legal requirements of local government, there is also the matter of certification and accreditation. For example, you can see if they are accredited by the International Door Association. Many companies are also certified by the garage door manufacturers themselves. This will tell you that they are well trained to handle the needs of your garage door maintenance or replacement.
Experienced
How long has the company been in business? A brand new company may not yet have the experience under their toolbelt to properly diagnose your problem or recommend the proper new door. They can easily become replacement techs, swapping out one part after another until they find the problem.
You may also consider how long the business has been operating in your area. If they have 10 years experience in another state, but don’t know your area, that can cause problems. They may not be as familiar with environmental, regulatory, or other factors particular to your region.
Well-known & Highly Rated
It is so easy nowadays to research a company’s reputation in your area. Simply look them up online and look for star-ratings. If you find their business listed, but they have no website, that’s not a good sign. If they have no reviews or ratings anywhere, that’s a red flag. Try checking them out on Google search results, Yelp, Facebook, or the Better Business Bureau. See what previous companies in your area are saying about their experience with the company.
Stable
The length of time the company has been in business will give you some idea of their stability. However, you may want to look a little closer. Have they closed before and re-opened or been bought out? What’s their reputation in the community? You don’t want to have work done by a company that won’t be around to fulfill any warranties they may offer you.
Neighborhood Garage Door Services of El Paso, Texas has been around for 20 years. We have grown tremendously in recent years and plan to be around for a long time. We want to provide you with the best possible customer service, parts, and labor for all your garage door needs.
If you’re in the market for a new door, or you’re just in need of repair, call us today. We service all major makes and models of garage doors. Our customer service representatives are ready to take your call and get you the help you need.
