Neighborhood Garage Door Service

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What to Look For in a Professional Garage Door Company

  • admin
  • 07 Jan 2017
  •   Comments Off on What to Look For in a Professional Garage Door Company

When it’s time for a new overhead garage door for your home, you want the best. This important investment in your property shouldn’t be left up to amateurs, fly-by-night companies, or scam artists. Neighborhood Garage Door Services of El Paso, TX wants to be your #1 choice for garage door repairs and installations. But even more importantly, we want you to have the best possible experience getting your new door. So, whether you go with us or not, make sure the professional garage door company of choice has the following qualities.


As careful as well-trained technicians are, accidents can still happen. That’s why it’s important for companies to be well-insured. Ask any potential company for a copy of their certificate of insurance to make sure they have both employee and business insurance. If they resist, tell you it’s not necessary, or ask you to trust them, it’s a red flag. You don’t want to work with a company that isn’t up front about their insurance status.

Licensed & Certified

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In addition to insurance information, you want to see their licensing and certifications. Each locality has its own legal requirements for licensing garage door repair companies. They should be able to easily provide this information for you.

In addition to the legal requirements of local government, there is also the matter of certification and accreditation. For example, you can see if they are accredited by the International Door Association. Many companies are also certified by the garage door manufacturers themselves. This will tell you that they are well trained to handle the needs of your garage door maintenance or replacement.


How long has the company been in business? A brand new company may not yet have the experience under their toolbelt to properly diagnose your problem or recommend the proper new door. They can easily become replacement techs, swapping out one part after another until they find the problem.

You may also consider how long the business has been operating in your area. If they have 10 years experience in another state, but don’t know your area, that can cause problems. They may not be as familiar with environmental, regulatory, or other factors particular to your region.

Well-known & Highly Rated


It is so easy nowadays to research a company’s reputation in your area. Simply look them up online and look for star-ratings. If you find their business listed, but they have no website, that’s not a good sign. If they have no reviews or ratings anywhere, that’s a red flag. Try checking them out on Google search results, Yelp, Facebook, or the Better Business Bureau. See what previous companies in your area are saying about their experience with the company.


The length of time the company has been in business will give you some idea of their stability. However, you may want to look a little closer. Have they closed before and re-opened or been bought out? What’s their reputation in the community? You don’t want to have work done by a company that won’t be around to fulfill any warranties they may offer you.

Neighborhood Garage Door Services of El Paso, Texas has been around for 20 years. We have grown tremendously in recent years and plan to be around for a long time. We want to provide you with the best possible customer service, parts, and labor for all your garage door needs.

If you’re in the market for a new door, or you’re just in need of repair, call us today. We service all major makes and models of garage doors. Our customer service representatives are ready to take your call and get you the help you need.

You Can Trust Us for the Job

positive reviews

They sent Doug Fussell out to my house on the day after Christmas! I had only called them three days before! Doug was a premier technician, very thorough and very efficient. I expected him to take two days, since he was replacing two doors and adding openers on each door. He only took the daylight hours of one day! I could not believe how fast he was! In addition, he thoroughly taught me how to use the remote openers. I highly recommend them to anyone!
~Donald B.

positive reviews

We just bought a home and this company was so understanding as I had to change the appointment time a few times. Then the tech came out and was so kind and helpful. I could not have asked for a better experience and will suggest them to anyone who needs work done on their garage door!
~Tammy K.

positive reviews

My garage door broke on a Saturday night as I was getting ready to leave for a holiday party. Kelvin was here within 30 minutes. He reviewed everything with me that was happening with my door. He gave me the estimates of what was immediately needed to be done in order for my door to raise and then what I will need to have done very soon. I could see all the problems he pointed out to me and I decided to have everything done. He completed everything that night. I was very satisfied with Kelvin’s professionalism and the work he did. Thank you again.
~Joyce N

We Service All Makes and Models of Garage Doors and Openers