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What to Do When Your Garage Door is Unbalanced

  • admin
  • 08 May 2018
  •   Comments Off on What to Do When Your Garage Door is Unbalanced

In order to function properly, your garage door needs to be balanced. It’s similar to having your tires balanced. When one side is heavier than the other, the weight is displaced and will negatively affect your garage door. An unbalanced door can pose safety issues and place an unwanted strain on the garage door opener itself. Here’s what to do when your garage door is unbalanced.

How to Prevent Your Garage Door From Getting Off Balance

In order to prevent your garage door from becoming unbalanced, Neighborhood Garage Door Service of Indianapolis, IN recommends that you perform regular maintenance on your garage door. This maintenance is best done at least once per year.

However, those who have little to no experience with garage door systems are encouraged to call the professionals at Neighborhood Garage Door Service of Indianapolis, IN for a consultation or assistance with maintenance. Below, you will find instructions on how to balance your garage door.

Which Side is Unbalanced?

If your garage door is not opening or closing with ease, you will need to determine which side is not moving properly. Another indicator that the tension is off is if the door does not stay in place while being open halfway.

To determine which side is off balance, do the following:

  1. Unplug the power cord from the garage door motor.
  2. Unhook the door from the opener by pulling the emergency release cord.
  3. Pay close attention to how the door is hanging without support of the opener.
  4. Open and close the door manually to see how well it moves without support.
  5. Open the door halfway to see if it will hang in place.

Adjusting the Springs

The springs will need to be adjusted in order to balance your garage door. These springs provide lift and resistance to the garage door. Neighborhood Garage Door Service of Indianapolis, Indiana recommends that you do not do this without assistance if you have torsion springs. Adjusting them can be very dangerous, even causing fatalities, without proper assistance and knowledge of torsion springs.

If you have extension springs, however, you may do this on your own. If you have any questions, concerns, or would like assistance balancing your garage door, Neighborhood Garage Door Service of Indianapolis, IN will be happy to help you!

Safety Cable Removal

Before working on loosening and/or adjusting the extension springs, you will need to remove the safety cables from your garage door. If you notice that your door does not have these safety cables, this indicates you have torsion springs.

Please call a professional to assist you with these. They require the correct tools and procedures to safely remove them.

Spring Removal

Once the safety cables have been removed, you will need to unhook the springs from the garage door. After you have done this, move the hook to the next hole. If you noticed the door was closing too quickly during the testing, move the spring to the next highest hold on the bracket.


If the door was opening too quickly, move it to the next lower hole. You will need to repeat this procedure for the other side, as well. Retest the balance of the door to ensure that it is balanced.

Contact Us Today to Balance Your Door

The team here at Neighborhood Garage Door Service of /Indianapolis/, IN can come out and balance your door. Our technician will look at the track and determine if there is damage. They will take care of your repair today.

You Can Trust Us for the Job

positive reviews

They sent Doug Fussell out to my house on the day after Christmas! I had only called them three days before! Doug was a premier technician, very thorough and very efficient. I expected him to take two days, since he was replacing two doors and adding openers on each door. He only took the daylight hours of one day! I could not believe how fast he was! In addition, he thoroughly taught me how to use the remote openers. I highly recommend them to anyone!
~Donald B.

positive reviews

We just bought a home and this company was so understanding as I had to change the appointment time a few times. Then the tech came out and was so kind and helpful. I could not have asked for a better experience and will suggest them to anyone who needs work done on their garage door!
~Tammy K.

positive reviews

My garage door broke on a Saturday night as I was getting ready to leave for a holiday party. Kelvin was here within 30 minutes. He reviewed everything with me that was happening with my door. He gave me the estimates of what was immediately needed to be done in order for my door to raise and then what I will need to have done very soon. I could see all the problems he pointed out to me and I decided to have everything done. He completed everything that night. I was very satisfied with Kelvin’s professionalism and the work he did. Thank you again.
~Joyce N

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