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Troubleshooting Tips For Broken Garage Doors

  • admin
  • 29 Jan 2018
  •   Comments Off on Troubleshooting Tips For Broken Garage Doors

Has your garage door stopped working? If so, there are a few things you can do to troubleshoot the problem you are experiencing. Here’s what you can check to determine what is wrong with your broken garage doors:

Is There Power?

Make sure that all of the automatic parts of your door are receiving power. If you are trying to use the remote and it is not working, it could be dead batteries. Press the button on the wall to see if that makes the door work.

If the button on the wall is not opening the door, then you should check the opener itself. Did the plug get pulled out of the outlet? Do a visible inspection of the opener to see if it is plugged in. Also, check the breaker box to see if any breakers are tripped.

Can You Manually Lift The Door?

broken garage doors may be lifted manually

There is a way for you to lift your door and close it manually. In order to do this, you’ll need to pull the emergency release cord. The cord hangs from the tracks and releases the trolley from the door. Once you release the door, see if you can open or close it without a problem. If you can, then the opener is likely the problem.

Visibly Inspect The Parts

broken garage doors can be cause by broken parts

If you tried to open your door manually and it wouldn’t let you, then it is time to look at the other parts. Take a look at these parts:

  • Track- the track hangs from the ceiling and holds the door when it is opened.
  • Chain or belt- the chain or belt connects to the opener and pulls or pushes the equipment.
  • Rollers- rollers are what allows the door to move freely on the track.
  • Springs- springs wind up and create tension for your equipment. This allows the door to be lighter and easier to move on the tracks. Do not attempt to replace this part on your own.
  • Hinges- the hinges hold the rollers in place. There are many hinges on your assembly. You will need to look at all of them to see if any have come undone.
  • Bolts- it is important to make sure that the bolts are tight. As the door opens and closes, it can loosen these parts.  
  • Cable- cables are attached to the bottom of the assembly. If they break, it will keep the door from working.

When you are looking at these parts, you are looking for signs of wear or total damage. You should be able to tell if a part is broken. However, the signs of wear may be a bit more tricky to figure out.

Call Us For Assistance

After you have gone through these troubleshooting tips, give us a call. We will get one of our technicians out to your location to do a thorough inspection. Our technician can look at your equipment and quickly determine what is wrong.

Once we know which parts we need to replace, we’ll take care of the work for you ASAP. You won’t have to wait long for your door to be back in working order.

You Can Trust Us for the Job

positive reviews

They sent Doug Fussell out to my house on the day after Christmas! I had only called them three days before! Doug was a premier technician, very thorough and very efficient. I expected him to take two days, since he was replacing two doors and adding openers on each door. He only took the daylight hours of one day! I could not believe how fast he was! In addition, he thoroughly taught me how to use the remote openers. I highly recommend them to anyone!
~Donald B.

positive reviews

We just bought a home and this company was so understanding as I had to change the appointment time a few times. Then the tech came out and was so kind and helpful. I could not have asked for a better experience and will suggest them to anyone who needs work done on their garage door!
~Tammy K.

positive reviews

My garage door broke on a Saturday night as I was getting ready to leave for a holiday party. Kelvin was here within 30 minutes. He reviewed everything with me that was happening with my door. He gave me the estimates of what was immediately needed to be done in order for my door to raise and then what I will need to have done very soon. I could see all the problems he pointed out to me and I decided to have everything done. He completed everything that night. I was very satisfied with Kelvin’s professionalism and the work he did. Thank you again.
~Joyce N

We Service All Makes and Models of Garage Doors and Openers