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Top 10 Reasons Why Your Garage Door Is Not Working

  • admin
  • 31 Jul 2016
  •   Comments Off on Top 10 Reasons Why Your Garage Door Is Not Working

Neighborhood Garage Door Services of Austin, Texas wants you to know that there are many different reasons to why your garage door won’t work right or won’t work at all. There may be times when your garage door stops working and you may have to call a professional out to fix the problem for you, or you may be able to fix it yourself. We have listed here a list of the top 10 reasons as to why your overhead garage door isn’t working properly or isn’t working at all and how to troubleshoot to figure out the problem.

garage door opener buttonThe Transmitter Batteries

It sounds like an obvious problem but a lot of times people get caught up and forget that the transmitter uses power which means the batteries may have went. Also check and replace all of the batteries at the same time because they were probably all set up at the same time.

The Photo Eye May Be Out Of Alignment

There are photo eyes on either side of the door that projects an invisible beam between the 2 eyes, when this beam is broken it stops the door from closing. Make sure that the eyes are aligned and free and clear of any dirt or debris. If the beam is broken or the eye is dirty then the door will not close and you have found your problem.

Door Closing Or Opening Randomly

If you notice that your garage door opens and closes at random times including when you are not home then you may want to check the transmitters. If it’s buried in your glove box somewhere or in your bag then there could be something that is pushing on it and causing it to open or close at odd times. Also check your frequency because it is possible that your neighbor is on the same one is opening your door along with his as well.

Door Only Closing Some And Then Opening

Overhead garage doors have a reversing mechanism built into them that prevents the door from crushing anything in its way. This reversing system can be set off by anything from a toy in the way to a board lying in the doorway. It can also be set off by dirt or debris in the track that prevents rollers from moving forward.

Your Door Won’t go up

Despite what you think an overhead door is actually very heavy and the springs do the lifting not the garage door opener. Garage doors come with one or two torsion springs, if either of those springs give out and break then the door may have a hard time opening or may not open at all. If this is the case then call a professional to fix that for you.


Track Out Of Alignment

If your track is out of alignment it can be a serious problem, the metal track needs to be aligned correctly in order for the door to move. If there are gaps between the rollers and the rails then that is a problem, the weight from the door can also compromise that problem even more and at that point you will need to call for help.

If The Door Closes All The Way And Then Opens

Your garage door opener has an open and close limit settings so if your door is closing all the way and then opening again the settings are more than likely the problem. The limit settings tell the garage door opener how far to go until it’s closed all the way. If your settings are too high then the sensor will think that the door is closing before it should and activate the reverse settings, check your owner’s manual for how to adjust that.

Garage Door Opener Running But Not Opening

All garage door openers come with a switch disconnect that will allow you to open or close the door manually if the power goes out. The switches are attached to a rope or a knob and that rope may accidentally get unhooked from the switch. Once you have made sure that the door is open or closed all the way then re-attach the rope and try opening the door using your transmitter.

Opener Running And The Shutting Off Without Door Opening

Most of the time when this happens the culprit is usually that the garage door has a locking mechanism that has accidentally engaged, not allowing the door to open. If that is not the problem then try checking the springs and making sure that the track is free and clear of any objects that may prevent it from opening.

Door Closing Fast And With A Loud Bang

There are a few reasons that this could be happening to you. First the tension spring counters the weight of the door and if that is broken it will cause this to happen, the second is the the cables that connect from the springs to the doors. If either of these have happened to you then you will need to call a professional out to have them fix it for you.

What To Do When Your Garage Door Is Not Working

If you’ve worked through this list and your garage door is not working still, give Neighborhood Garage Service of Austin, Texas a call. We have trained representatives ready to take your call and get a technician out to get your door up and running as soon as possible!

You Can Trust Us for the Job

positive reviews

They sent Doug Fussell out to my house on the day after Christmas! I had only called them three days before! Doug was a premier technician, very thorough and very efficient. I expected him to take two days, since he was replacing two doors and adding openers on each door. He only took the daylight hours of one day! I could not believe how fast he was! In addition, he thoroughly taught me how to use the remote openers. I highly recommend them to anyone!
~Donald B.

positive reviews

We just bought a home and this company was so understanding as I had to change the appointment time a few times. Then the tech came out and was so kind and helpful. I could not have asked for a better experience and will suggest them to anyone who needs work done on their garage door!
~Tammy K.

positive reviews

My garage door broke on a Saturday night as I was getting ready to leave for a holiday party. Kelvin was here within 30 minutes. He reviewed everything with me that was happening with my door. He gave me the estimates of what was immediately needed to be done in order for my door to raise and then what I will need to have done very soon. I could see all the problems he pointed out to me and I decided to have everything done. He completed everything that night. I was very satisfied with Kelvin’s professionalism and the work he did. Thank you again.
~Joyce N

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