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Why Your Garage Door Is Coming Off Its Tracks

  • admin
  • 07 Jan 2018
  •   Comments Off on Why Your Garage Door Is Coming Off Its Tracks

If you have a garage door, then you have probably noticed the tracks that the door hangs on when it is open. They are located in the middle of your garage and suspend over the ceiling. These tracks are an important part of your garage door assembly. It can do a lot of damage when the garage door is coming off its tracks.

Sometimes, the door will come off the track while it is opening or closing. Think of how a train glides along the track. Imagine if it were to come off, what would happen? It would not be able to keep moving until it is put back on the track.

What to Do When Your Garage Door Is Coming Off Its Track?

Should this happen to you, call us right away. Do not attempt to move the door up or down. Otherwise, you could further damage your assembly. The track could bend or worse, it could break, causing the door to fall on your person.

This is not a home repair that we recommend that you do on your own. Contact us so that we can get a certified technician out to your home or business right away. We will evaluate the problem and make the repair.

What Causes a Door to Come Off the Tracks?

There are several things that can cause a door to come off the tracks. Here are some of the reasons that it may do this.

Garage Door Is Coming Off Its Tracks due to collision

Something Hit the Door

An obvious reason could be that you hit the door with your car or something heavy. The jarring of the door could cause the rollers to pop off.

Track is Out of Alignment

Another reason could be that the tracks are not properly aligned. Over time, the door can cause the tracks to slightly bend or become misshapen. When that happens, the rollers will hop off the track.

Rollers Are Worn Out

Garage Door Is Coming Off Its Tracks due to worn rollers

The rollers will eventually wear out from the use of your door. When that happens, they can become too small to stay on the tracks. This is also true if one side of the roller wears out.

The Cable Has Snapped

The cable works in conjunction with your springs to keep tension on the door. If the cable snaps or becomes too loose, it can cause the door to come off the tracks.

What to Do If The Door Keeps Coming Off

If you continue experiencing your door coming off the tracks, you need to contact us right away. Our technician can come out and troubleshoot the problem. They will let you know if any parts need to be replaced. If you do not have the parts replaced, then you will likely keep dealing with the same issues.

It is not good to let the repairs wait. Even if the tech puts the door back on the track, if they don’t fix the actual issue, it can lead to more damage. The more this occurs, the likely your tracks and rollers will sustain damage.

Contact Us For Help

Contact us today so we can install the right parts and align your tracks. We want to make sure you don’t keep having the same problems with the door. Our team of professionals is here to help you right away.

You Can Trust Us for the Job

positive reviews

They sent Doug Fussell out to my house on the day after Christmas! I had only called them three days before! Doug was a premier technician, very thorough and very efficient. I expected him to take two days, since he was replacing two doors and adding openers on each door. He only took the daylight hours of one day! I could not believe how fast he was! In addition, he thoroughly taught me how to use the remote openers. I highly recommend them to anyone!
~Donald B.

positive reviews

We just bought a home and this company was so understanding as I had to change the appointment time a few times. Then the tech came out and was so kind and helpful. I could not have asked for a better experience and will suggest them to anyone who needs work done on their garage door!
~Tammy K.

positive reviews

My garage door broke on a Saturday night as I was getting ready to leave for a holiday party. Kelvin was here within 30 minutes. He reviewed everything with me that was happening with my door. He gave me the estimates of what was immediately needed to be done in order for my door to raise and then what I will need to have done very soon. I could see all the problems he pointed out to me and I decided to have everything done. He completed everything that night. I was very satisfied with Kelvin’s professionalism and the work he did. Thank you again.
~Joyce N

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