If you have a garage door, then you have probably noticed the tracks that the door hangs on when it is open. They are located in the middle of your garage and suspend over the ceiling. These tracks are an important part of your garage door assembly. It can do a lot of damage when the garage door is coming off its tracks.
Sometimes, the door will come off the track while it is opening or closing. Think of how a train glides along the track. Imagine if it were to come off, what would happen? It would not be able to keep moving until it is put back on the track.
What to Do When Your Garage Door Is Coming Off Its Track?
Should this happen to you, call us right away. Do not attempt to move the door up or down. Otherwise, you could further damage your assembly. The track could bend or worse, it could break, causing the door to fall on your person.
This is not a home repair that we recommend that you do on your own. Contact us so that we can get a certified technician out to your home or business right away. We will evaluate the problem and make the repair.
What Causes a Door to Come Off the Tracks?
There are several things that can cause a door to come off the tracks. Here are some of the reasons that it may do this.
Something Hit the Door
An obvious reason could be that you hit the door with your car or something heavy. The jarring of the door could cause the rollers to pop off.
Track is Out of Alignment
Another reason could be that the tracks are not properly aligned. Over time, the door can cause the tracks to slightly bend or become misshapen. When that happens, the rollers will hop off the track.
Rollers Are Worn Out
The rollers will eventually wear out from the use of your door. When that happens, they can become too small to stay on the tracks. This is also true if one side of the roller wears out.
The Cable Has Snapped
The cable works in conjunction with your springs to keep tension on the door. If the cable snaps or becomes too loose, it can cause the door to come off the tracks.
What to Do If The Door Keeps Coming Off
If you continue experiencing your door coming off the tracks, you need to contact us right away. Our technician can come out and troubleshoot the problem. They will let you know if any parts need to be replaced. If you do not have the parts replaced, then you will likely keep dealing with the same issues.
It is not good to let the repairs wait. Even if the tech puts the door back on the track, if they don’t fix the actual issue, it can lead to more damage. The more this occurs, the likely your tracks and rollers will sustain damage.
Contact Us For Help
Contact us today so we can install the right parts and align your tracks. We want to make sure you don’t keep having the same problems with the door. Our team of professionals is here to help you right away.