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How to Find an Experienced Garage Door Company

  • admin
  • 26 Feb 2018
  •   Comments Off on How to Find an Experienced Garage Door Company

Many consumers take to Google when they want to find a repair company for their garage door. Just like anything you search out online, you need to be aware that not all searches will bring you to the right option for you. If you are trying to find an experienced garage door company that you can trust, these are the things you need to look for:

Customer Reviews

A legitimate garage door company will have real customer reviews. You should be able to go to their Facebook page, Google page, Yelp, Angie’s List, or some other review site to find real reviews from their customers. Of course, a company will list positive reviews on their website, but you should look to see what customers are saying from their personal profiles on social media outlets.

Professional Phone Staff

When you call a garage door company, you should reach a professional phone representative. They should answer the phone with a company name. If you call a number and the receiver simply answers, “hello”, you might want to consider another business. You have likely reached a stand-alone person, rather than a trusted company.

The phone staff should be knowledgeable about garage doors. If they do not know how to answer your questions, then you should consider finding another company.

Technicians Will Bring The Right Parts

A professional technician will bring most of the parts necessary to do normal garage door repairs. The tech should have a good supply of springs, rollers, tracks, and other common parts. If they need to order a part for your repair, they will be able to call the office and get the part ordered.

The Technician Should Be Helpful and Not Pushy

An experienced technician will come out and identify the problems you are having with your garage door. They can determine parts that are on their last leg and let you know their suggestions. After they give you the information, they will let you make a good decision.

If you have called a company that is not reputable, the technician will get pushy and try to force you into a sale. It is helpful for them to give their opinion about your repairs, but then allow you to make your own decision.

You Can Contact Management or The Owner

If you have a problem with your garage door service, you should be able to call the company back and talk to a manager or the owner. Legitimate companies will have several people on staff, rather than just one person.

Call Today For a Team You Can Trust

When your garage door stops working, you need to call a team you can trust. We have phone staff, managers, and technicians that can assist you. Our company aims to provide you with 100% customer satisfaction on all of your repair needs.

Call now so we can get someone out to your location.

You Can Trust Us for the Job

positive reviews

They sent Doug Fussell out to my house on the day after Christmas! I had only called them three days before! Doug was a premier technician, very thorough and very efficient. I expected him to take two days, since he was replacing two doors and adding openers on each door. He only took the daylight hours of one day! I could not believe how fast he was! In addition, he thoroughly taught me how to use the remote openers. I highly recommend them to anyone!
~Donald B.

positive reviews

We just bought a home and this company was so understanding as I had to change the appointment time a few times. Then the tech came out and was so kind and helpful. I could not have asked for a better experience and will suggest them to anyone who needs work done on their garage door!
~Tammy K.

positive reviews

My garage door broke on a Saturday night as I was getting ready to leave for a holiday party. Kelvin was here within 30 minutes. He reviewed everything with me that was happening with my door. He gave me the estimates of what was immediately needed to be done in order for my door to raise and then what I will need to have done very soon. I could see all the problems he pointed out to me and I decided to have everything done. He completed everything that night. I was very satisfied with Kelvin’s professionalism and the work he did. Thank you again.
~Joyce N

We Service All Makes and Models of Garage Doors and Openers